1 hour ticket response
Timely assistance is our leading priority and this is the reason why we have a team of capable technical support engineers who are prepared to provide a prompt reply to any question that you might possibly have. Just send your tech support ticket from your Hosting Control Panel and we will get back to you within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute tech support ticket response time.
A Top–Class Technical Support Service
We’ve got a team of web hosting support technicians who are eager to answer all your questions every time you need assistance. The vast majority of our tech support engineers have lots of years of experience in the Linux cloud website hosting realm, so you can always count on prompt and appropriate answers to your inquiries.
An Easy–to–Browse Help Section
To help you find a quick hint on how to use a specific feature, we have incorporated a truly intuitive Help Center section in the Hosting Control Panel. You can search through a vast selection of web hosting account management articles and website administration articles, have a glimpse at our F.A.Q. database or check out our how–to video tutorials.
