Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section built into PandaDragon Hosting’s Hosting Control Panel features a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you may stumble upon, they are compiled by our support team of skilled techs.

  • Top quality support service

  • How–To Videos

  • For all of you who want to find out how to address a commonly encountered issue by watching a training video, we have added a collection of video tutorials to our Hosting Control Panel. All the instructional video clips are very short and simple to grasp. They offer step–by–step demonstrations of various site administration techniques.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 support service with a one–hour support ticket response time guarantee. Our team of proficient customer service technicians will be online for you to answer all the inquiries that you may have. During off–peak periods, an answer will be supplied in even less than twenty minutes.