Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is educated to fast take care of all our Linux cloud website hosting customers’ questions and advice inquiries. Via our ticket system, it will be possible to fill in your issue and a support staff member will, no doubt go back to you within max one hour. In actual fact, practice shows that the normal response period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of technicians will be on the web for you 24x7x365 to reply to all of your requests and to eliminate any matter that you might have. You are able to post a help support ticket from your Hosting Control Panel or drop an email message any time. Additionally, on working days, you’ll be able to ring us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, you can always simply click the Help button and see your issue in the group of articles or blog posts that will came up. We have as well turned most of the posts into videos. The catalogue of movies will load if you pick the Videos key located in each section.