Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services in particular can VPS and dedicated server users take advantage of?
One of the typical reasons to get a server of your own is the fact that you'll have full control over the software environment and you may install anything you'd like. This will allow you to run apps which need certain software in order to be present on the server, which isn't possible with a shared web hosting server in which you could install software just inside the account, but not on a root level. If you're not very familiar with such matters, nevertheless, you might face difficulties since managing a hosting server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins will be able to handle different tasks which should be carried out or can resolve many issues that you could come across.
-
Installation and Troubleshooting in VPS Servers
The upgrade can be obtained for any one of the
VPS server plans regardless of the OS and Control Panel that you have selected or the task that you need to be performed as our administrators will help you with anything related to the software on the server. This includes, but is not limited to, installing third-party apps, setting up server options, troubleshooting scripts in case they don't function adequately, etc. The upgrade includes sixty minutes of work and if a particular task requires less time, the rest of the minutes will be available for the future and will be listed within the virtual private server billing CP. You may use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your machine. That way, you'll be able to work on your websites without worrying that you will not be able to use some program or losing time on complex matters.
-
Installation and Troubleshooting in Dedicated Servers
You could take advantage of our service at any time in the event that you have a
dedicated server from us and you'll be able to add it to your plan with just a few mouse clicks. If you need some custom work on the server straight away, for instance, you can obtain the upgrade alongside the plan during the signup process, or you'll be able to acquire it from your billing area if you need support at some point afterwards. The Installation & You with any task which you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you can focus on building your Internet sites without wasting time on server maintenance or software problems since our seasoned staff will take care of these things for you. You could add the upgrade as many times as you require it and if some time remains, it shall be listed within your billing Control Panel, so you may use it whenever you need it again.