If you have never signed up for a web hosting account or you’re switching companies and the new one uses an account administration interface that you haven’t seen before, you may get bewildered about how to perform a certain task in your account or on your desktop PC. This is why, a lot of providers have set up a knowledge base, which enumerates the most common queries and problems related to the specific platform they use, instead of adding only some generic facts. This type of knowledge base will allow you to find the necessary info quickly and effortlessly, so you will not need to commit both time and effort to issues that might require something as simple as pressing a button or marking a checkbox. Thus, not only can you get stuff done, but you can also learn tons of new and valuable things, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Cloud Website Hosting
If you’ve purchased your first cloud website hosting account from our company or have transferred your website over to us, you will grow accustomed to our services and our created-developed Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared a substantial web-based knowledge base where you can find all the info that you’ll ever need – both general info with regard to the service as a whole and more concrete info about the separate functions that you can use and the problems that you can encounter. The articles are located in 2 places. The complete article list can be accessed through the Control Panel’s Help section. You can read relevant articles about the different functions in each section of the Control Panel too. You can discover how to accomplish basically everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include step-by-step guides, so you won’t ever get puzzled on account of an ambiguous text. Certainly, if you stumble upon a more specific obstacle and you don’t find anything about it in our knowledge base, you can touch base with our support staff representatives 24x7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared an in-depth knowledge base for all our current and future clients, so in case you buy a semi-dedicated server plan from us, you will be able to find any information that you’re searching for at any time. We have an immense number of educative articles, which will help you understand better what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply 2 examples. Our instructional manuals will help you accomplish anything you like – uncompress an archive, import a database, forward a domain name, and so on. In addition, we also have troubleshooting instructions, which will enable you to find out what spurs a particular problem and the likely solutions for it. In case you are not able to send emails or your domain opens an HTTP 500 error message, for instance, you can check our knowledge base and correct the problem right away. The articles can be accessed through each Control Panel section, as well as through the dedicated Help section.